On a drab evening, as I streamed through my e-mails, something caught my eye in excitement. It was a beautiful, glittery, virtual wedding invitation from my old friend, Lisa! Without losing a moment, I reached her over the phone and before we realized our conversation had traversed from ‘being excited’ to ‘let’s go shopping’. But […]
Tag: age of the customer
Tech disruptions reshaping the retail sector
Over the last ten years, we have seen a steady state of disruptive technologies driven by social media, cloud based services and mobile computing. What was once considered cutting edge, like ecommerce stores, paying online, recommendation, etc. is now considered essential for any retailers who hope to stay relevant. With this rapidly evolving digital landscape, […]